Frequently Asked Questions
Subjects
Current orders
You can choose to have an order that has a longer delivery time than at the time of ordering, already partially shipped. This without additional costs from an order amount of € 99. You can also choose to order an alternative product for not to inform us of the product in stock, so that we can send your order sooner. This is subject to the condition that the amount does not exceed the amount paid for this product. Unfortunately, we cannot process additional payments.
Note: If payment is made with Riverty, no partial delivery can be made.
When everything is in stock and you order before 21.00, it will be the same day. When items with a delivery time are included in the order, we first wait until the entire order is complete before sending it.
After shipment, we hope that you can receive it the next day, but we cannot promise this.
Note: If payment is made with Riverty, no partial delivery can be made.
Frequently Asked Questions
Articles and stock
Current orders
Delivery
Payments, discounts and gift certificates
Problems with orders
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