Frequently Asked Questions
Subjects
Delivery
If all items in your order are in stock, we usually ship your order on the same business day. Have you ordered items with a delivery time of several business days? Then your order cannot be shipped immediately because it is not yet complete and/or due to high activity in the warehouse.
After shipment, you will receive a tracking link by email so you can follow the delivery of your package.
This is possible for Sanders Fritom. You will always be contacted about delivery options and delivery times.
Can I have the order delivered to a different address?
If the order has not yet been shipped, we can adjust this for you, please contact us via email; customer service@agradi.nl or call 085-88 88 049.
Large or heavy orders will be delivered via Sanders Fritom.
All larger packages (such as wheelbarrows, etc.) are delivered by specially arranged transport. If this is the case, you will be emailed in advance to make an appointment when the package can be delivered to you. If you are not at home when Sanders Fritom delivers, you are expected to contribute to the costs incurred (€25). When the item is delivered directly from a supplier, these costs may differ.
Of course! From agradi.nl orders can be sent to the Netherlands and Belgium, agradi.de ships to Germany, Austria and Luxembourg, agradi.fr ships to Belgium and France and agradi.com has the option to ship to Bulgaria, Croatia, the Czech Republic, Denmark , Estonia, Finland, Lithuania, Portugal, Slovakia, Slovenia, and Sweden.
To cover the costs of shipping we have to, unfortunately, charge a shipping fee. The amount of this fee depends on the country that you want to ship to. We also have free shipping from a minimum order amount which also depends on the country. Please see the tabel below to find an overview of shipping fees, free shipping and delivery time.

Frequently Asked Questions
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Delivery
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Horse Pharmacy
Rugs
Care
Saddle and Attachments
Leg Protection
Bridles
Feed
Fly Masks
Saddle Pads
Headcollars and Ropes
Bits
Other Disciplines
Reins and Auxiliary Reins
Clipping
Western
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Reflection
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Tack Room
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Dogs Pharmacy
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Heat Lamps
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