Have you received my return?
The delivery time of your return at DPD can be up to 5 working days, at DHL up to 10 working days. After this, the package still needs to be processed by us.
When the status in your account is closed, this means that your return is currently being processed. Once the return has been processed, you will receive an email with information about the refund.
When the status in your account is closed, this means that your return is currently being processed. Once the return has been processed, you will receive an email with information about the refund.